Health & Medical Disclaimer
Effective: June 15, 2026 - Applies to: Australia, New Zealand, Canada, India, UAE
1. Important - Read Before Using Refyuel
Refyuel is a personal health and performance tracking application. It is not a medical device, healthcare service, or regulated health product. This disclaimer applies to all features of the Refyuel application, including workout logging, nutrition tracking, body metrics, AI-generated suggestions, performance insights, and any other content or data displayed within the app.
By using Refyuel, you acknowledge that you have read, understood, and agreed to this Health & Medical Disclaimer in full.
2. Not Medical Advice
Nothing in Refyuel - including any feature, suggestion, insight, calculation, data display, AI-generated recommendation, or content - constitutes, or should be construed as, medical advice, medical diagnosis, medical treatment, or a substitute for consultation with a qualified health professional.
Refyuel does not practice medicine. Refyuel is not a registered healthcare provider, and is not subject to regulation by the Australian Health Practitioner Regulation Agency (AHPRA), the Therapeutic Goods Administration (TGA), or any equivalent health regulatory body in any jurisdiction.
The information and tools provided by Refyuel are for general informational, educational, and personal tracking purposes only.
3. Consult a Qualified Professional
Before starting, modifying, or stopping any exercise programme, nutrition plan, or dietary regimen, you should consult a qualified healthcare professional - including but not limited to a medical doctor, registered dietitian, exercise physiologist, or certified personal trainer.
You must seek professional medical advice before using Refyuel if any of the following apply to you:
- You have a pre-existing medical condition (including cardiovascular disease, diabetes, hypertension, or metabolic disorders)
- You have a current or recent injury, illness, or physical limitation
- You are pregnant, postpartum, or planning to become pregnant
- You are under 18 years of age
- You have been advised by a doctor to avoid or restrict certain physical activities
- You are taking prescription medication that may interact with exercise or dietary changes
If you experience chest pain, shortness of breath, dizziness, fainting, or any other unusual symptom during exercise, stop immediately and seek emergency medical attention.
4. AI-Generated Suggestions
Certain features of Refyuel use artificial intelligence to generate suggestions, plans, or insights based on data you have logged. These suggestions are generated algorithmically from general fitness and nutrition knowledge patterns.
AI-generated suggestions in Refyuel:
- Are not personalised medical recommendations
- Are not reviewed or approved by a medical professional before display
- Do not account for your complete medical history, current medications, or clinical assessment
- May not be appropriate for your individual health circumstances
- Should never be used as a substitute for advice from a qualified health professional
All AI suggestions are clearly labelled as suggestions within the app. The final decision on any exercise, nutrition, or health-related activity rests entirely with you.
5. Nutritional Information
Calorie counts, macro nutrient figures, and nutritional data displayed in Refyuel are sourced from third-party food databases including Open Food Facts and other community-contributed sources. This data may be incomplete, inaccurate, or vary from actual product compositions.
Nutritional information displayed in Refyuel:
- Should not be relied upon for medical nutrition therapy
- Is not suitable for managing clinically diagnosed conditions such as diabetes, eating disorders, phenylketonuria, or other conditions requiring precise dietary management under medical supervision
- Does not replace advice from a registered dietitian or nutritionist
6. Body Metrics and Calculations
Body weight, body fat percentage estimates, BMI calculations, calorie expenditure estimates, and other body metric calculations provided by Refyuel are estimates based on general population formulas. They are not clinical measurements and may not accurately reflect your individual physiology.
These figures are provided for personal tracking purposes only. Do not use them as the basis for clinical health decisions without corroboration from a qualified health professional using validated clinical measurement tools.
7. No Regulatory Approval
Refyuel has not been evaluated, approved, or cleared by any health or medical regulatory authority, including the Therapeutic Goods Administration (Australia), Medsafe (New Zealand), Health Canada, Central Drugs Standard Control Organisation (India), or any equivalent body in any jurisdiction in which it is available.
Refyuel does not claim to prevent, treat, diagnose, or cure any disease or medical condition. Any such claim, if encountered, is unintended and should be reported to support@refyuelapp.com.
8. Assumption of Risk
Physical exercise carries inherent risks including but not limited to musculoskeletal injury, cardiovascular events, and other adverse health outcomes. By using Refyuel to plan, log, or guide your physical activity, you voluntarily assume all risks associated with your exercise activities.
You are solely responsible for assessing your own physical capacity and health status before undertaking any exercise programme. Refyuel accepts no responsibility for any injury or adverse health outcome arising from your use of the app.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Refyuel and its operator (Refyuel Innovations, Australia) shall not be liable for any injury, illness, death, loss, damage, or adverse health outcome - whether direct, indirect, incidental, or consequential - arising from or related to:
- Your use of or reliance on any information, suggestion, calculation, or content within the app
- Any exercise activity undertaken in connection with using the app
- Any dietary or nutritional decision made in connection with using the app
- Any delay in seeking professional medical advice as a result of using the app
- The accuracy or completeness of any data displayed in the app
Nothing in this disclaimer excludes liability that cannot be excluded under the Australian Consumer Law or equivalent consumer protection legislation applicable in your jurisdiction.
10. Mental Health
Tracking body metrics, calorie intake, and exercise performance can affect mental wellbeing in some individuals. If you find that using Refyuel is negatively affecting your relationship with food, exercise, or your body image, we encourage you to stop using the app and seek support from a qualified mental health professional.
If you are in crisis or need immediate support:
- Australia: Lifeline 13 11 14 | Beyond Blue 1300 22 4636
- New Zealand: Lifeline 0800 543 354
- Canada: Crisis Services Canada 1-833-456-4566
- India: iCall 9152987821
- UAE: Ministry of Health 800-HEALTH (800-43258)
11. Changes to This Disclaimer
We may update this disclaimer from time to time as the app's features evolve. Material changes will be communicated via in-app notice or email. Continued use of the app after updates constitutes acceptance of the revised disclaimer.
12. Contact
For questions about this disclaimer or to report a concern:
Email: support@refyuelapp.com
Response time: Within 30 days